Shipping & Returns

 

Refund Return Policy

If you wish to return your item/s you can do that within 14 days of purchasing them. This is subject to the items being not worn and in perfect resalable condition. Please complete the return order form to initiate the return.

Once we have received the return, we will process a full refund to the given bank account. It may take up to 7 days for you to receive the money.   Keep in mind that LAMIA will not reimburse any costs required for the shipping of the returned item. 

Exchange

 If you wish to exchange an item, please contact us via email. 

Terms and conditions

If you wish to return an item from a country located outside the European Union, you are entitled to state that the package contains returned items. In the case of your parcel being stopped at UK Customs, LAMIA will not pay any customs duty to receive the items. 

Make sure not to wear any cosmetics such as cream or makeup etc. when trying on the hijabs. We cannot be held responsible for any lengthy delays which occur due to customs regulations or faults from the post office.